Privacy Policy

Privacy Policy of Frozie™

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.frozie.shop (referred to as the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain device information is automatically collected, including details about your web browser, IP address, time zone, and some installed cookies. As you browse, information is gathered regarding individual web pages or products viewed, referral websites or search terms, and how you interact with the Site. This automatically collected data is referred to as "Device Information."

Device Information is collected using technologies such as:

  • Cookies: Data files placed on your device to store session details, cart contents, and site navigation settings.

  • Log Files: Records of actions occurring on the Site, tracking IP addresses, browser types, Internet service providers, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record browsing interactions.

Additionally, when a purchase or purchase attempt is made through the Site, information such as name, billing address, shipping address, payment details, email address, and phone number is collected. This is referred to as "Order Information."

"Personal Information" in this policy refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

Order Information is generally used to fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations). It is also used to:

  • Communicate with you;

  • Screen orders for potential risk or fraud; and

  • Provide information or advertising related to products or services, aligned with your preferences.

Device Information is used to screen for potential risk and fraud (specifically IP addresses) and to optimize and improve the Site (such as generating analytics on customer browsing behaviors and evaluating marketing performance).

SHARING YOUR PERSONAL INFORMATION

Personal Information is shared with third-party service providers to support operational activities. For example, Shopify powers the online store, and Google Analytics helps analyze how customers use the Site.

Personal Information may also be shared to comply with applicable laws and regulations, respond to lawful requests (such as search warrants or subpoenas), or protect legal rights.

BEHAVIORAL ADVERTISING

Personal Information may be used to deliver targeted advertisements or marketing communications deemed relevant to your interests. You can manage or opt out of targeted advertising through standard industry channels, such as the Digital Advertising Alliance opt-out portal or settings within specific advertising platforms.

DO NOT TRACK

The Site's data collection and usage practices are not altered when a "Do Not Track" signal is detected from your browser.

YOUR RIGHTS

If you reside in certain jurisdictions (such as the European Economic Area), you may have rights regarding access to, correction of, or deletion of your personal data. Please reach out via the contact information below to exercise these rights. Personal data may be transferred and processed outside of your region, including in Canada and the United States.

DATA RETENTION

Order Information is retained for record-keeping purposes unless and until a request for erasure is submitted.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

CONTACT US

For more information about privacy practices, questions, or complaints, please contact us by email at leerdiecinueve@gmail.com or by mail at:

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