Shipping Policy

Shipping Policy – Frozie™

At Frozie™, we work to get your order to you as quickly as possible and in perfect condition.

Processing Time

All orders require a processing time of 3 business days before they are shipped.

During this period, your order is processed, the product is prepared, and a quality check is performed.

Shipping Time

Once dispatched, the estimated delivery time is 10 to 12 business days.

In total, orders usually take approximately 2.5 weeks to arrive, and should in no case exceed 3 weeks from the date of purchase.

Additional Considerations

Shipping times may vary slightly due to external factors such as customs, logistical delays, or high demand during peak seasons.

Frozie™ is not responsible for delays caused by the carrier or situations beyond our control, but we will always follow up on every order to ensure its delivery.

You will receive a tracking number once your order has been shipped, so you can track it at any time.

Contact

If you have any questions about your order, you can contact us at any time at: leerdiecinueve@gmail.com.